Your privacy and security is a top priority. Here’s an overview of how my service providers and I look after your information. 🛡
G Suite Email, Documents, File Storage
I will only use details passed through the contact form to reply to your enquiry or follow up personally about services you may be interested in.
Orders & Subscriptions
If you make a payment via our store, your payment will be processed by Stripe (card processor) or PayPal, your details will be processed by them in accordance with their own privacy policies.
We will keep your details on file in order to process your order and for record keeping purposes as required by law. You can contact us at any time to remove your personal information in accordance with your rights.
If you sign-up to our newsletter, your email address will be stored with a GDPR-compliant newsletter delivery provider who will facilitate the management of our mailing list and the sending of newsletter emails. Besides this secure provider, it will not be shared with any other 3rd-parties. You can unsubscribe at any time using the link at the bottom of any newsletter email.
This website is hosted in the UK by Krystal Hosting Ltd and routed via CDN (content delivery network) provided by Cloudflare, Inc. Both of these services require the collection of IP addresses and access logs in order to provide an effective and secure service.
In addition to these service providers, I collect my own anonymised usage analytics using a self-hosted version of Matomo Analytics. This information is used to help create the most useful website experience and is not used for any kind of ad tracking or remarketing. Your IP, which is essential for delivering you the web page anyway, is automatiaclly looked up in a locally stored GeoIP database to match with a rough location (city, country) and is then anonymised.
No personally identifiable information is stored and no cookies are used in relation to this tracking, however, if you submit a contact request or other action on the website where you submit personal details it could be technically possible to match a anonymised session to this request.
You are able to change your usage tracking settings below. Changing this setting will require a cookie is set on your device in order to remember your preferences.
Passwords, Server Connections
Passwords and server details you provide me will be dealt with securely. Details are stored as needed in an encrypted, 2FA protected password manager (more information available on request). If your website/server allows it, I will always endeavour to connect via a secure encrypted connection (eg. SFTP/SSH). Connections are made and stored only from devices with encrypted storage and strong active & passive security, password-protected, anti-virus and firewall measures.
If you would like to send me details with an added layer of security, we can arrange this to be communicated using PGP asymmetric encryption.
Although I take care with external links & service providers, I am not responsible for the content or data processing of 3rd-party websites or services.
You can contact Aurora at email@example.com where we will be happy to answer any questions and comply with data rights requests.